Contact our team
Include the app or website you are using, your device and app version, and a description of the issue. For a listing correction, include its name or link. Never send passwords, payment details or other unnecessary sensitive information.
Common questions
The app is not loading
Check your internet connection, close and reopen the app, and install the latest available update. If the issue continues, email us with your device model, operating-system version and the time it happened.
How do I contact a business?
Open its listing and use the available Call, WhatsApp, social, website or map buttons. Availability, prices and services are agreed directly with the business; KosovaWeddings does not process bookings or payments.
Where are my favourites?
Favourites are saved on the device or browser where you added them. They do not sync between devices. Clearing website storage or app data can remove them.
How do I report or correct a listing?
Email us the business name or listing link, what needs to change, and your relationship to the business. You can also report inappropriate media, misleading details or content you believe infringes your rights.
How can I request data deletion?
Email the team with the subject ‘Privacy request’ and identify the enquiry, listing or information concerned. Do not send identity documents unless we specifically request a proportionate verification step.